Communications Analyser
Examination of Current Work Schedule (CWS)
Production of Demand Profile/s
Production of ‘Ideal’ Staffing Profile/s
Full report including observations and recommendations in respect of :
o The efficiency of the CWS vis-à-vis the ‘Ideal’ Staffing Profile
o The health, safety and welfare aspects of CWS
o Any legislation pertinent to the CWS, Working Time Directive etc.
o The potential for improving the CWS
o Formal presentation of findings
Unit Analysis: Where the communications function is split across geographic areas, the above analysis is provided in respect of each centre up to a maximum of five and thereafter at £500 for each additional centre.
Seasonal Variations Can be accommodated